Bourbon Merchant | United States
At Bourbon Merchant, we respect your privacy and recognize the importance of protecting your personal information.
This Privacy Policy explains how information may be collected, used, disclosed, and retained when you visit https://bourbonmerchant.com, create an account, place an order, or contact us.
By using our website, you acknowledge the practices described in this policy. Where applicable law requires consent for particular processing activities, we will seek that consent separately.
1. Information We Collect
Depending on how you interact with Bourbon Merchant, we may collect the following categories of information.
Personal and contact information
- Full name
- Email address
- Telephone number
- Billing address
- Shipping address
Order and transaction information
- Products purchased or requested
- Order numbers and order history
- Order totals and applicable charges
- Selected payment method
- Payment confirmation and transaction references
- Shipping, delivery, cancellation, and refund information
Account information
- Account registration details
- Login credentials and authentication-related information
- Saved addresses and account preferences
Website and technical information
- IP address
- Browser and device information
- Pages visited and interactions with our website
- Cookies and similar technologies
- Website error and security logs
Customer communications
We may retain information you provide when contacting customer support, requesting assistance, or submitting an order-related inquiry.
We collect information that is reasonably necessary for the relevant service, transaction, or legal obligation.
2. How We Use Personal Information
We may use personal information to:
- Process and manage customer orders.
- Verify payments and resolve transaction discrepancies.
- Communicate about purchases, deliveries, cancellations, and refunds.
- Manage customer accounts.
- Respond to questions and support requests.
- Assess purchasing and delivery eligibility for alcoholic beverages.
- Protect against fraud, unauthorized activity, and website misuse.
- Maintain, troubleshoot, and improve website functionality.
- Meet applicable legal, tax, accounting, and regulatory obligations.
- Send promotional communications where permitted by law and, where required, with the customer’s consent.
We do not use personal information for purposes that are incompatible with applicable privacy requirements.
3. Alcohol Purchasing and Age Verification
Bourbon Merchant offers products that are restricted to adults of legal purchasing age.
Purchasers of alcoholic beverages must be at least 21 years old.
We may collect or review information reasonably necessary to determine whether a customer or delivery recipient satisfies applicable age-verification requirements.
Such information may be shared with authorized sellers, fulfillment providers, or delivery services where necessary and legally permitted.
Please review our Age & Alcohol Policy for additional information.
4. Payment Information
Available payment methods may include Zelle, Apple Pay, Chime, bank transfer, and wire transfer, depending on the options actually offered during checkout.
The information processed during a payment depends on the selected payment method and the financial institution or payment provider involved.
We may receive payment confirmations, transaction references, billing information, and other details necessary to identify and reconcile an order.
Third-party financial institutions and payment services may process information under their own privacy notices and applicable legal obligations.
Customers should never send online banking passwords, authentication codes, or complete payment-card details to Bourbon Merchant by email.
7. Marketing Communications
Where promotional emails or other marketing communications are offered, customers may be given the opportunity to subscribe.
We will send marketing communications in accordance with applicable law, including any required consent or opt-out requirements.
Customers can request to stop receiving promotional communications by using an available unsubscribe method or contacting info@bourbonmerchant.com.
Transactional communications relating to orders, payments, account security, or customer service may continue when necessary.
8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order administration, customer support, fraud prevention, and compliance with applicable legal, accounting, and tax obligations.
Different categories of information may be subject to different retention periods.
When information is no longer required, we will take appropriate steps to delete, anonymize, or otherwise handle it in accordance with applicable law.
9. Information Security
We take the protection of customer information seriously and seek to use appropriate technical and organizational measures to reduce the risk of unauthorized access, loss, misuse, or disclosure.
However, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure.
Customers are encouraged to use strong passwords, protect their account credentials, and contact us if they suspect unauthorized activity involving their account.
10. Your Privacy Rights
Depending on your state of residence and applicable law, you may have rights concerning your personal information, including the ability to:
- Request access to certain personal information.
- Request correction of inaccurate information.
- Request deletion of eligible information.
- Request information about certain disclosures or processing activities.
- Opt out of particular uses of personal information where applicable.
- Exercise other rights provided under relevant privacy laws.
Some requests may be subject to legal exceptions, identity verification, or record-retention requirements.
To submit a privacy-related request, email info@bourbonmerchant.com with the subject line Privacy Request.
We will review and respond to requests in accordance with applicable law.
11. Children’s Privacy
Bourbon Merchant sells alcoholic beverages intended exclusively for adults aged 21 or older.
Our website is not directed toward children, and we do not knowingly solicit personal information from children.
If you believe a child has provided personal information through our website, please contact info@bourbonmerchant.com so the matter can be reviewed.
12. Third-Party Websites
Our website may contain links to third-party websites, services, or payment platforms.
These websites operate independently and may have their own privacy practices.
We encourage customers to review the privacy policies of third-party services before providing personal information.
13. International Access
Bourbon Merchant’s shopping services are intended for eligible customers and delivery destinations within the United States.
Visitors may nevertheless access our website from other locations.
Privacy and data-protection requirements may differ depending on where a visitor is located.
Where applicable, we will handle personal information in accordance with the legal requirements relevant to its collection and processing.
14. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in website functionality, business operations, service providers, or applicable laws.
The updated version will be published on this page.
Where required by law, we will provide additional notice or obtain consent before implementing material changes in how personal information is used.
15. Contact Us
For questions about this Privacy Policy, personal information, or privacy-related requests, please contact:
Bourbon Merchant
Email: info@bourbonmerchant.com
Website: https://bourbonmerchant.com
For additional information about purchases and deliveries, please review our Terms & Conditions, Shipping & Delivery Policy, Returns & Refunds Policy, and Age & Alcohol Policy.