Bourbon Merchant | United States
Welcome to Bourbon Merchant. These Terms & Conditions govern your use of our website, the purchase of products, and the services made available through https://bourbonmerchant.com.
By accessing our website or placing an order, you agree to comply with these Terms & Conditions and all applicable laws. Please read them carefully before making a purchase.
1. General Information
Bourbon Merchant is an online destination for bourbon, whiskey, and related products.
Throughout these Terms & Conditions, the words “we,” “us,” and “our” refer to Bourbon Merchant, while “you” and “your” refer to visitors and customers using our website.
Products containing alcohol are subject to additional legal requirements, including restrictions on purchasing age, geographic availability, and delivery.
2. Age Requirements
You must be at least 21 years old to purchase alcoholic beverages through Bourbon Merchant.
By placing an order, you confirm that you meet the applicable legal-age requirements and are legally eligible to purchase alcohol.
We may require age verification before processing an order or completing delivery.
Orders may be refused or canceled if age-verification requirements cannot be satisfied.
Please review our Age & Alcohol Policy for further details.
3. Products and Availability
We aim to provide accurate product descriptions, photographs, prices, and availability information.
However, product information may occasionally contain errors or require updates.
Product availability is subject to change, and placing an order does not guarantee that an item remains in stock.
If a product becomes unavailable after an order is submitted, we will contact the customer regarding the available options, including a refund where appropriate.
Product images are provided for identification and illustration. Packaging, labels, bottle designs, and presentation may vary where permitted, but material product differences will be disclosed before fulfillment or addressed with the customer.
4. Pricing and Taxes
Product prices are displayed in U.S. dollars unless otherwise indicated.
Prices may change without prior notice, but changes will not be applied retroactively to an accepted order without the customer’s agreement.
Applicable taxes, shipping charges, and other mandatory fees will be disclosed before an order is submitted.
Customers should review the final order summary before making payment.
If a material pricing error is discovered, we may contact the customer to confirm whether they wish to proceed at the correct price or receive an applicable refund.
5. Orders and Acceptance
Submitting an order constitutes a request to purchase the selected products.
An automated order acknowledgment does not necessarily mean the order has been accepted for fulfillment.
Orders are subject to payment verification, product availability, age requirements, delivery eligibility, and applicable laws.
We may decline or cancel an order when it cannot be lawfully or properly fulfilled.
If payment has already been received for an order that cannot be fulfilled, we will arrange an appropriate refund in accordance with applicable law and our Returns & Refunds Policy.
6. Payment Methods
The following payment methods may be available, depending on the options presented during checkout:
- Zelle
- Apple Pay
- Chime
- Bank transfer
- Wire transfer
Customers must follow the payment instructions provided through our authorized checkout or order-confirmation process.
Some payment methods may require manual confirmation before an order can proceed.
Orders requiring manual payment verification will not be processed until payment has been received and confirmed.
Customers are responsible for providing accurate payment information and reviewing the payment amount before authorizing a transaction.
Do not send funds to payment details received from an unverified third party. If you receive conflicting payment instructions, contact info@bourbonmerchant.com before proceeding.
Payment availability may depend on the customer’s financial institution, payment provider, and applicable transaction restrictions.
7. Payment Verification and Security
Bourbon Merchant may review payments to confirm that the transaction matches the relevant order.
We may request additional information reasonably necessary to verify a transaction or resolve a payment discrepancy, subject to applicable privacy and consumer-protection requirements.
Customers should not send passwords, online banking credentials, or complete payment-card details by email.
Suspected fraudulent or unauthorized transactions may result in an order being placed on hold or canceled.
8. Shipping and Delivery
Shipping is limited to eligible destinations within the United States where the sale and delivery of alcoholic beverages are legally permitted and supported by the responsible seller and delivery provider.
Delivery availability may vary by location and product.
Shipping charges and available delivery options will be disclosed during checkout where applicable.
Delivery estimates are subject to carrier operations, product availability, legal restrictions, and other relevant circumstances.
Please review our Shipping & Delivery Policy for further details.
9. Adult Signature and Delivery Requirements
Alcohol deliveries are subject to applicable age-verification and adult-signature requirements.
An eligible adult aged 21 or older must be available to receive the shipment and present valid identification when required.
A shipment may be refused or returned if delivery requirements cannot be satisfied.
Customers are responsible for providing an accurate delivery address and ensuring that the intended recipient meets the legal requirements.
10. Cancellations, Returns and Refunds
Cancellation requests should be submitted as soon as possible by contacting info@bourbonmerchant.com.
Orders that have already been dispatched may not be eligible for cancellation.
Due to the regulated nature of alcoholic beverages, returns may be restricted by applicable laws and the policies of the responsible seller.
Customers should contact us before attempting to return any alcoholic beverage.
Damaged, defective, missing, or incorrect items should be reported with the order number and relevant supporting information.
Approved refunds will be handled through an appropriate available payment method, subject to applicable law and payment-provider requirements.
Please review our Returns & Refunds Policy for full details.
11. Customer Accounts
Customers who create an account are responsible for maintaining the confidentiality of their login credentials.
You agree to provide accurate account information and update it when necessary.
You must not use another person’s account without authorization.
If you suspect unauthorized access to your account, please contact us.
We may restrict access to accounts involved in fraudulent activity, misuse, or violations of applicable law, subject to any legal obligations.
12. Acceptable Website Use
You agree not to use the website for unlawful, fraudulent, or abusive purposes.
Prohibited activities include:
- Misrepresenting your identity or legal purchasing age.
- Attempting to purchase alcohol for an underage or legally ineligible recipient.
- Providing deliberately false billing or delivery information.
- Attempting to gain unauthorized access to website systems or customer accounts.
- Interfering with the website’s operation or security.
- Using automated tools to disrupt website services or collect protected information without authorization.
We may take reasonable action to prevent misuse and protect the website and its customers.
13. Intellectual Property
Unless otherwise stated, the website’s original text, design, branding, graphics, and other proprietary materials belong to Bourbon Merchant or their respective rights holders.
Third-party product names, trademarks, logos, and brand imagery remain the property of their respective owners.
You may use the website for lawful personal shopping and informational purposes.
You may not reproduce or commercially exploit protected website materials without the necessary permission, except where permitted by law.
14. Third-Party Services
Our website may use third-party services to support payments, order processing, website functionality, or delivery.
These providers may operate under their own terms, policies, and eligibility requirements.
Links to external websites are provided for convenience and do not necessarily indicate endorsement.
We are not responsible for independently operated third-party websites, except to the extent required by applicable law.
15. Website Availability and Errors
We work to maintain accurate information and reliable website functionality.
However, temporary interruptions, technical errors, or inaccuracies may occur.
We may update website content, correct errors, or perform maintenance when necessary.
Nothing in these Terms excludes or limits rights or remedies that cannot lawfully be excluded.
16. Limitation of Liability
To the extent permitted by applicable law, Bourbon Merchant is not responsible for losses arising solely from circumstances outside its reasonable control, including certain third-party service interruptions or events that prevent normal website operation.
Nothing in these Terms excludes or limits liability for fraud, willful misconduct, or any other liability that cannot legally be excluded or limited.
Your statutory rights and remedies remain unaffected.
17. Privacy and Personal Information
Information provided through the website may be used to process orders, communicate with customers, manage accounts, prevent fraud, and meet applicable legal requirements.
Our handling of personal information is described in our Privacy Policy.
Please review that policy to understand how customer information is collected, used, and protected.
18. Changes to These Terms
We may update these Terms & Conditions to reflect changes in our services, business operations, or applicable legal requirements.
Updated terms will be published on this page.
Changes will not retroactively remove rights that customers have already acquired under applicable law.
Customers are encouraged to review the Terms & Conditions periodically.
19. Applicable Law
Purchases of alcoholic beverages are subject to applicable federal, state, and local laws.
Nothing in these Terms authorizes a transaction that is prohibited by law or removes mandatory consumer protections.
Any dispute will be addressed under the laws and jurisdiction applicable to the transaction, subject to mandatory legal requirements.
20. Contact Us
For questions about these Terms & Conditions, orders, payments, or customer support, contact:
Bourbon Merchant
Email: info@bourbonmerchant.com
Website: https://bourbonmerchant.com
You may also review our related policies: